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    The view of our forms have blocks since the conversion - how to remove it

    Asked by ddejaynes on July 14, 2017 at 11:47 AM

    Hello - Our Forms used to have a straight clean look with nothing really in the background. Once the conversion took place, we have these blocks that are in the form (both in the design view and the form view). If we have a drop down or something that hits the line in the box, the form doesn't respond as well when you click on it. 

    I tried changing the background theme but the blocks are still present.

    Is there anyway these block can be removed? Our Users find them distracting.


    Thank you!




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    JotForm Support

    Answered by BDAVID on July 14, 2017 at 01:01 PM

    What is the form you are referring to? Please share also a screenshot to illustrate the problem you are having. In order to share a screenshot on this thread, please follow these steps:

    1) Load the link of this thread in your browser: https://www.jotform.com/answers/1199402 

    2) Upload the screenshot as shown on this example:

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    Answered by Danielle on July 14, 2017 at 03:28 PM

    All of our forms are doing this.


    Link to one of the Forms: https://form.jotform.com/33113714672146



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    JotForm Support

    Answered by EltonCris on July 14, 2017 at 03:44 PM

    Our apologies.

    We removed the background images in your form. Kindly check it.

    For reference, we simply deleted the background images under COLORS tab in the Form Designer.

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    Answered by ddejaynes on July 14, 2017 at 04:36 PM

    That worked!


    Thank you so much, I really appreciate it!