What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to update form warnings of payment fields?

    Asked by IITKGPFoundation on July 14, 2017 at 12:27 PM

    Hi again, 

    My apologies...I just tried to send myself the form and test it. When putting in my credit card information I received an error message on the Expiration Month drop down. There are not options for numeric values on this form. Is this something that can be updated? Thank you!

    This field can only contain numeric values

  • Profile Image
    JotForm Support

    Answered by Mike_G on July 14, 2017 at 12:47 PM

    We would like to apologize for any confusion, however, the warning message you got, "This field can only contain numeric values" is not intended for the "Expiration Month" of the payment field. It refers to the amount that was entered in the donation textbox field.

    If you want to update the warning message, please refer to this guide — How-to-Change-Form-Warnings

    If you have any further questions, please feel free to contact us again anytime.

  • Profile Image

    Answered by IITKGPFoundation on July 17, 2017 at 09:46 AM

    Thanks, Mike! I will let you know if I have any other issues. This should take care of it. 


    Have a great day,