What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is submission data? How to make sure it is less than limit?

    Asked by pandish on July 14, 2017 at 03:14 PM
  • Profile Image
    JotForm Support

    Answered by Jim_R on July 14, 2017 at 03:23 PM

    When someone submits your form, it's called a Submission.You can find the complete breakdown of the limits for each plan on our Pricing Page https://www.jotform.com/pricing

    To sum it up, on the Free Plan, you can:

    1. Create 5 forms (account-wide / lifetime)

    2. 100 Submissions (per month)

    3. 10 Submissions with Payments (per month)

    4. 100 MB Available Space (account-wide / lifetime)

    5. 1,000 Form Views (per month)

    6. 500 Total Submission Storage (account-wide / lifetime)

    All monthly limits get replenished on the 1st day of each month.

    The limits highlighted in yellow above are the ones related to Submissions.

    Related guide: Understanding-Your-Account-Usage-and-Limits 

    In case you have other questions, just ask 😉

  • Profile Image

    Answered by pandish on July 14, 2017 at 08:43 PM
    Hi
    Thanks for quick response
    Few more questions on my free plan
    1. So every month my submissions will be deleted ?
    2. If I delete the submissions then does it resets the counter against
    500max ?
    Thanks
    -S
    ...
  • Profile Image
    JotForm Support

    Answered by Jim_R on July 15, 2017 at 03:11 AM

    1. So every month my submissions will be deleted?

    No, the limit will be replenished, meaning your counter will reset back to 0. We never (and will never) delete your Submissions unless you ask us to do so.

    2. If I delete the submissions then does it resets the counter against 500 max?

    Yes, if you delete submissions, your counter for the 500 Total Submission Limit will decrease.

    I'll include the guide again so please take your time reviewing it. All the points we discussed are covered on that guide with in-depth explanation for each.

    Complete guide: Understanding-Your-Account-Usage-and-Limits