The downloaded PDF is not displaying the edited version

  • DrW
    Asked on February 19, 2024 at 10:26 PM

    When I review submission, the "EDIT" formatted version is the only version I want to save. The 'print', 'download', and 'PDF' versions are different. But I do not see a way to SAVE the EDIT version.

    How can the EDIT view be saved or printed?

  • Victorino_S JotForm Support
    Replied on February 19, 2024 at 11:43 PM

    Hi DrW,

    Thanks for reaching out to Jotform Support. Can you please provide the form URL you are having issues with? If you are accessing and editing the form submission in Jotform Tables, you will need to submit the edited submission first to apply changes in the PDF document. Once submitted, you can download the PDF submission with the edited submission. Check out my screencast below to see an example:

    The downloaded PDF is not displaying the edited version Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screen recording using Loom and send it to us.

    Let us know if you need any more help.