Upload File Size

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    Asked on July 25, 2017 at 04:26 PM

    Does upload file size change with a paid account?

    I work in real estate and am attempting to create a from where our agents provide info on the transaction then upload their contract, disclosures, etc. Every document we have tried is too big for the upload file size.


    Thank you,


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    Answered on July 25, 2017 at 05:09 PM

    Upgrading your account will increase the upload storage space limit but not the file upload limits.

    The maximum upload size limit per submission is 1gb. Also, 25 files per submission are the number of allowed files.

    Please check this guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit.

    Hope that helps. Thank you.