What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload File Size

    Asked by NEGclosings on July 25, 2017 at 04:26 PM

    Does upload file size change with a paid account?

    I work in real estate and am attempting to create a from where our agents provide info on the transaction then upload their contract, disclosures, etc. Every document we have tried is too big for the upload file size.


    Thank you,


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    JotForm Support

    Answered by Jan on July 25, 2017 at 05:09 PM

    Upgrading your account will increase the upload storage space limit but not the file upload limits.

    The maximum upload size limit per submission is 1gb. Also, 25 files per submission are the number of allowed files.

    Please check this guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit.

    Hope that helps. Thank you.