Forms out of reach

  • Profile Image
    joflatz
    Asked on July 26, 2017 at 01:51 PM

    I am little bit annoyed. Every month I recieve an Email which sais YOUR FORMS ARE OUT OF REACH.
    Limit reached

    Everytime I get this message I follow your instructions on my account to upgrade my acccount

    and pay money to you but every month the same precedure happens again.,

     

    Can you telll me how I can stopp this nonsens. Or should I quit my account and leave your service

     

     

    not amused

     

    JFK

     

     

  • Profile Image
    John_Benson
    Answered on July 26, 2017 at 03:21 PM

    Upon checking your account, I can see that you're subscribed to the Storage plan which is the same monthly limit for the Free account. 

    - 1,000 monthly form views
    - 100 regular submissions
    - 10 payment submissions
    - 100 MB upload space
    - 1 sub-user account
    - Unlimited Submission Storage 

    Your account reached the 1,000 monthly form views. Currently, you have 1,222 form views. That's the reason why you're receiving a message as shown in the screenshot below:

    To increase your monthly form views, please upgrade to any paid plans. To learn more regarding on the Account Usage and Limits, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    I hope that helps.