- joflatzAsked on July 26, 2017 at 01:51 PM
I am little bit annoyed. Every month I recieve an Email which sais YOUR FORMS ARE OUT OF REACH.
Everytime I get this message I follow your instructions on my account to upgrade my acccount
and pay money to you but every month the same precedure happens again.,
Can you telll me how I can stopp this nonsens. Or should I quit my account and leave your service
- JotForm SupportJohn_BensonAnswered on July 26, 2017 at 03:21 PM
Upon checking your account, I can see that you're subscribed to the Storage plan which is the same monthly limit for the Free account.
- 1,000 monthly form views
- 100 regular submissions
- 10 payment submissions
- 100 MB upload space
- 1 sub-user account
- Unlimited Submission Storage
Your account reached the 1,000 monthly form views. Currently, you have 1,222 form views. That's the reason why you're receiving a message as shown in the screenshot below:
To increase your monthly form views, please upgrade to any paid plans. To learn more regarding on the Account Usage and Limits, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
I hope that helps.