What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Autoresponder Email: Allow to choose a date field to be used in "Send Emails Later" option

    Asked by kieron_boswell on July 28, 2017 at 01:24 PM
    Is it possible to delay an email until a variable, IE form is filled in with 01/01/2009, so the email delays until 01/01/2009 ?



  • Profile Image
    JotForm Support

    Answered by John_Benson on July 28, 2017 at 01:46 PM

    You can try creating a conditional logic that sends email based on the user's answer. To do that, please follow this guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Could you please provide more details of what you're trying to achieve? To my understanding, when the form is filled on this date (01/01/2009) then the email delays until (01/01/2009). You can set the Send Emails Later feature on a Later Date. Here's a screen animation:

    I hope that helps. 

  • Profile Image

    Answered by kieron_boswell on July 31, 2017 at 03:37 AM

    Hello, I use a form to alert IT (me) that a user needs deleting, but HR fill out the form, I don't want to receive the email until the date that they put in the form (date a user leaves)


    Here is an example:

    Bob quits, and wants to leave on 10th August

    HR fill out the form on the 2nd August saying bob is leaving on the 10th August

    I want to get an email on the 10th, and not on the 2nd.



  • Profile Image
    JotForm Support

    Answered by Charlie on July 31, 2017 at 06:19 AM


    If you setup an autoresponder email you can set the email alert to send on a later date. To learn more about the autoresponder, you can check this guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Under the "Advanced" tab, you can see the "Send Emails Later". 


    It allows you to set a specific date or set an interval of 1, 2, 3, 7, 14 and 30 days from date of submission. Unfortunately, it doesn't allow you to choose a date field in the form that dynamically changes. But I see that this might be a useful feature and we already have a scheduled email alert in the autoresponder, it just doesn't have the option to set a dynamic date based on the date field in your form. I'll forward this to our developers as a feature request, but I cannot guarantee that this will be implemented. We will update you on this thread if we hear any news.