Autoresponder Email: Allow to choose a date field to be used in "Send Emails Later" option

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    kieron_boswell
    Asked on July 28, 2017 at 01:24 PM
    Is it possible to delay an email until a variable, IE form is filled in with 01/01/2009, so the email delays until 01/01/2009 ?

     

    Thanks

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    John_Benson
    Answered on July 28, 2017 at 01:46 PM

    You can try creating a conditional logic that sends email based on the user's answer. To do that, please follow this guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Could you please provide more details of what you're trying to achieve? To my understanding, when the form is filled on this date (01/01/2009) then the email delays until (01/01/2009). You can set the Send Emails Later feature on a Later Date. Here's a screen animation:

    I hope that helps. 

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    kieron_boswell
    Answered on July 31, 2017 at 03:37 AM

    Hello, I use a form to alert IT (me) that a user needs deleting, but HR fill out the form, I don't want to receive the email until the date that they put in the form (date a user leaves)

     

    Here is an example:

    Bob quits, and wants to leave on 10th August

    HR fill out the form on the 2nd August saying bob is leaving on the 10th August

    I want to get an email on the 10th, and not on the 2nd.

     

    Cheers

  • Profile Image
    Charlie
    Answered on July 31, 2017 at 06:19 AM

    Hi,

    If you setup an autoresponder email you can set the email alert to send on a later date. To learn more about the autoresponder, you can check this guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Under the "Advanced" tab, you can see the "Send Emails Later". 

     

    It allows you to set a specific date or set an interval of 1, 2, 3, 7, 14 and 30 days from date of submission. Unfortunately, it doesn't allow you to choose a date field in the form that dynamically changes. But I see that this might be a useful feature and we already have a scheduled email alert in the autoresponder, it just doesn't have the option to set a dynamic date based on the date field in your form. I'll forward this to our developers as a feature request, but I cannot guarantee that this will be implemented. We will update you on this thread if we hear any news.