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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to upload image in the file upload field

    Asked by QuartoKids on July 31, 2017 at 06:03 PM
    Also, for uploading images, what is the max size?  We tried just a regular phone picture and it wouldn't take it.
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    JotForm Support

    Answered by Jan on July 31, 2017 at 06:26 PM

    I cloned your form and I found out that there's a limit in your File Upload field. The max limit is only up to 1024KB. The solution is to increase the max limit or turn off the limit file size. 

    Select the File Upload field and then click the "Properties" button. Go to the "Options" tab and change the Maximum limit value. Please take note that this is in KB (kilo bytes).

    Please check this guide for more information: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit.

    Hope that helps. Thank you.