- melodicsoundsAsked on August 01, 2017 at 12:47 PM
In my form: https://form.jotform.co/71357758951873 I am not receiving the email notifications.. why?
- melodicsoundsAnswered on August 01, 2017 at 12:49 PM
Sorry I mean the Autoresponder. The email notifications are working fine but the Autoresponder email is not.
- JotForm SupportJohn_BensonAnswered on August 01, 2017 at 02:40 PM
I did a test submission to the form you have provided and I received the Autoresponder Email instantly. I checked your Autoresponder Settings and I can see that it is configured properly. Here's the Autoresponse Email that I have received:
Could you please try it again? If the issue persists, try a different email address or please provide the email address that is not receiving the Autoresponder Email.
Let us know how it goes. Thank you.