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aerobiologyAsked on August 3, 2017 at 12:52 PM
We have a new account form that is encrypted and goes to multiple account managers. They are all complaining because they have to open every single form to see if it's theirs or not.
Is there a way to include the customer's company name in the subject field?
Thanks in advance!
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JanReplied on August 3, 2017 at 2:35 PM
Unfortunately, you cannot use dynamic field values in the subject line if the form is encrypted. However, you can use static values like this:
Here's the result:
Hope that helps. Thank you.
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aerobiologyReplied on August 3, 2017 at 3:27 PM
Hi there, so that means it'll always say 'Company Name' and not actually pull the name from the form?
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aubreybourkeReplied on August 3, 2017 at 3:34 PM
You can setup an email notification for each manager.