- houacctAsked on August 06, 2017 at 07:59 AM
can we create approval form with adobesing, as it does not show any sing, and how can we send it to next approval once first approval done with adobesign.
- JotForm SupportKevin_GAnswered on August 06, 2017 at 12:33 PM
The Adobe Sign widget is required which means that you will not be able to submit the form skipping the field.
However, if the field is hidden it will not be required so you could hide it and conditionally show it when the second signature needs to be done.
Now, to know when the submission is being edited and the second signature is required, you will need to use the Get Form Page URL widget, it can be found here: https://widgets.jotform.com/widget/get_form_page_url
This guide will help you adding the widget to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form
Then you will need to add a condition to show the Adobe Sign widget once the submission is edited, it should be similar to this one:
You will also find more details about the show/hide conditions on the following guide: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer
Please give it a try and let us know if you have any question.
- houacctAnswered on August 07, 2017 at 08:13 AM
hi Kevin ,
I have form working with smooth signature, but users getting frustrated with sing, as they can not sign with mouse.
so thinking to replace it with adobe sign.
but when I tried, it just says approved by email.
how can I check adobesign widget on if its approve or not.
here is the form.
- JotForm SupportKevin_GAnswered on August 07, 2017 at 11:26 AM
I have checked your account and noticed the Adobe Sign widget has not been configured yet, I would suggest you to please authenticate your Adobe Sign account:
I have also tested the current signature widget you have on your form and found it works as expected:
Also, do note that if the widget was submitted empty, then you should be able to sign while editing the submission.
If this is not the case on your end, please provide us more details about the issue, if it happens while your users try to submit the form the first time or if it happens when trying to edit the submission.
We will be glad to help you.
- houacctAnswered on August 08, 2017 at 08:01 AM
i have re authenticate account.
what I need is I want to get rid of signature box and only use adobesign for approval.
but how do I check if adobesign is completed and move to next step.
- JotForm SupportJanAnswered on August 08, 2017 at 10:27 AM
Upon checking, I can verify that the widget is now authenticated. I was able to test the widget and it is currently working as expected.
You'll see this message when the Adobe Sign is completed: Signing complete! A copy of the signed document has been emailed to firstname.lastname@example.org.
If you want to delete the other signature widget, then just select it and then click the "Trash" icon.
In the Adobe Sign Widget Settings, you can enable the "Activate Signer Flow". This feature supports up to 2 signers per document.
Hope that helps. Let us know if you need further assistance. Thank you.
- houacctAnswered on August 08, 2017 at 02:24 PM
to avoid confusion , i have removed all sing boxes and replaced it with adobesign.
how can i move to next approval with adobe sign. i also have created testing drop down.
- JotForm SupportKevin_GAnswered on August 08, 2017 at 02:54 PM
I can see you have already added the Adobe Sign widgets to your form, now you would only need to add the Get Form Page URL widget in order to know when the submission is being edited, and set the conditions to show the Adobe Sign widgets based on this (details about how to set such conditions can be found on my first reply on this thread).
You may also add additional statements to the conditions, for example, if there is a drop down, radio button or check box asking if the submission has been approved, if the answer is yes, then you should the Adobe Sign widget so it can be filled in.
More details about the show/hide conditions can be found here: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer
I hope this helps.
- houacctAnswered on August 08, 2017 at 06:18 PM
what condition i can use with Adobe,
isfill or isnot empty, as it does not display anything.
can you give me example.
- JotForm SupportKevin_GAnswered on August 08, 2017 at 08:03 PM
You cannot set conditions based on the Adobe Sign widget, so a condition like "If Adobe Sign Widget is Filled" will not work.
However, you could handle the field with conditions, for example, if Name field is filled then show Adobe Sign widget:
You could see how it works on the following form, type something in the "Name" field and the Adobe Sign widget should appear:
If you have any question, let us know.