The payment authorization forms for my Snow School event are not accessible. How do I resolve this?

  • GroundsGuys
    Asked on August 7, 2017 at 4:46 PM
  • Kevin Support Team Lead
    Replied on August 7, 2017 at 5:52 PM

    I have checked the "Payment Authorization Form" section on your form and I'm able to open the document you have embedded there: 

    The payment authorization forms for my Snow School event are not accessible Screenshot 20

    However, your users can only access the file, but it's not possible to modify it, if you would like them to fill the doc and send it back to you, then you will need to add a file upload field, this guide will help you to accept attachments on your form: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms 

    You could also provide us more details about what you would like to achieve, we will be glad to help you.