Upload Size

  • Profile Image
    Asked on August 11, 2017 at 10:57 AM


    I just created a new form and am using the photo upload option as part of my form. I wondered if there is a way to allow people to upload photos that are larger than 1 MB?  We would like high resolution images to be used later in a print publication. I currently have a free account. Do I need a paid account for this or is it not possible at all?  Thanks!

  • Profile Image
    Answered on August 11, 2017 at 11:35 AM

    Yes, you should be able to change the upload file size limit of your upload field. You also do not need to upgrade to change its size limit settings. Free users also have a limit of up to 100MB total storage. This may come as a single file or collective from all of your submissions. 

    Please check this guide to know more about changing the file size limit settings on your upload field: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit 

    If you have questions or if you need assistance, please let us know.