Unable to upgrade account

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    Asked on August 14, 2017 at 09:54 AM

    Order Not Accepted


    We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.


    I have tried multiple cards with no success.

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    Answered on August 14, 2017 at 11:55 AM

    Could you please try a different internet browser?  To upgrade your account, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Also, please try using a different internet connection.

    Please let us know how it goes. Thank you.