New Form Layout[Embedded Form]: How can I avoid the page to jump where the form is placed on?

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    Asked on August 15, 2017 at 11:29 AM

    Hi there,

    I have just created a new form using the new jotform layout. I must say it looks very smart but doesnt function exactly how it should...

    The first problem I occured was when using the dreamweaver code to input into my PHP file it all seemed to go a little strange. So I decided to settle for the javascript version.

    Since doing this I have a funny thing that happens. When I load onto my site you would expect to load at the top of the page. Oh no, JotForm decides against this and magically pulls you down towards the bottom of the page exactly to where the form has been placed.

    I can't understand why this would be happening. Very strange...

    I look forward to your response.

    Kind Regards,

  • Profile Image
    Answered on August 15, 2017 at 11:40 AM

    I would suggest you to embed your form using the iFrame code, you could remove all the JavaScript part to avoid conflicts and customize the iFrame code. 

    Related guide: 












    Please let us know how it goes. 

  • Profile Image
    Answered on August 22, 2017 at 11:46 AM

    Unfortunately I am still experiencing the same issues.


    If you visit the URL you'll be able to see my problem.


    Thanks for your response,

    I look forward to hearing from you again.

  • Profile Image
    Answered on August 22, 2017 at 12:22 PM

    I have been testing your webpage and I can see what you are reporting, I have also embedded the form on my end and removed the JavaScript part, seems like the page randomly jumps to the place where the form has been embedded on. 

    I will forward this to our second level so our developers can take a look on it, we will let you know as soon as we get any update about it. 


  • Profile Image
    Answered on August 22, 2017 at 07:10 PM

    Thank you very much.


    I look forward to hearing a solution.


    Thanks again for your time.

  • Profile Image
    Answered on September 22, 2017 at 10:09 AM

    Hello rnsplant,

    We're sorry for the inconveniences. Scroll issue on your form is fixed, it should be working as expected now.

    Thank you for contacting us.

    If you have any other questions please let us know.