The form is not showing as built

  • alexm63
    Asked on August 16, 2017 at 3:48 AM

    We've got a new form that has a background and in the editor it shows but the published fomr is not the same

    Jotform Thread 1224590 Screenshot
  • Chriistian Jotform Support
    Replied on August 16, 2017 at 4:00 AM

    I cloned your form and here's what it showing up on my end:

    Form Builder:

    The form is not showing as built Image 1 Screenshot 30

     

    Publish Form:

    The form is not showing as built Image 2 Screenshot 41

     

    If you still can't view the correct display of your form in publish mode, please try clearing your form's cache. Here's the guide on How to Clear your Form Cache.

    You might also try clearing your browser's cache: refreshyourcache.com/en/home/.

    Hope this helps. Please let us know if you need further assistance.