- asuareAsked on August 17, 2017 at 09:42 AM
message on my webpage (mckinnonplasticsurgery.com) are not forwarded to my email address (email@example.com)
- JotForm SupportJohn_BensonAnswered on August 17, 2017 at 10:57 AM
The email address (firstname.lastname@example.org) that you have provided is not on our bounce list. Here's a screenshot of the email logs that emails are being sent successfully:
Please check your Spam folder. If you see JotForm emails, mark it as not spam.
You can also use your own SMTP settings as a Sender Email by following this guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
I hope this helps. If you have questions, please let us know.