How do I cancel our subscription?

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    Asked on August 18, 2017 at 09:17 AM

    We haven't really used JotForm in quite a while, and the campus has a subscription to something else that we can use for free. Our account user name is buffalostatealumni.


    Mary-Jo Jagord

    Director, Alumni Engagement

    Buffalo State College

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    Answered on August 18, 2017 at 11:07 AM

    You can downgrade your account back to Free Plan in My Account > Billing page. For more information, you can check this guide: How to Downgrade Subscription Back to Free Account. Do let us know if you need further assistance.