- kmm005Asked on August 22, 2017 at 03:25 PM
- JotForm SupportKiranAnswered on August 22, 2017 at 04:12 PM
Do you mean to remove the email address from the bounce list? If so, you may remove the email address from the bounce list by following the steps in the guide below:
Generally, the email addresses are added to the bounce list when the emails sent are failing repeatedly due to any reason. Also, please check the following guide that can help you with troubleshooting email delivery issues.
Hope this information helps! Let us know if you are referring something different. We will be happy to help.