Why is my form getting stuck on please wait?

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    daapb
    Asked on August 29, 2017 at 01:21 PM

    Recently updated my forms and now they won't go to submit. They get stuck and say please wait and never submit. 

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    Kevin_G
    Answered on August 29, 2017 at 01:57 PM

    I have just tested your form and noticed what you are reporting, it seems like there are some conflicts with the scripts on your website. 

    I would recommend you to embed your form using the iFrame code instead, please check this guide in order to find the steps: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Please try removing the JavaScript part too in order to avoid conflicts, example: 

          <iframe

            id="JotFormIFrame"

            onload="window.parent.scrollTo(0,0)"

            allowtransparency="true"

            src="https://www.jotform.com/1234567890"

            frameborder="0"

            style="width:100%;

            height:6806px;

            border:none;"

            scrolling="yes">

          </iframe>

    Please let us know how it goes.