Getting alert of almost out of space in my account

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    Asked on August 31, 2017 at 05:05 PM



    When I log into my JotForm account, I get a message/warning saying I am almost out of space. I should NOT have to upgrade to any new plan, correct? 

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    Answered on August 31, 2017 at 06:07 PM

    I recommend reviewing our user guide: Understanding-Your-Account-Usage-and-Limits

    I reviewed your account/username  i969e7 and I see you do not need to upgrade to higher plan at this time.

    The monthly reset will occur today and it should clear the alert then.

    Let us know if you need further assistance.