- MJAsked on August 31, 2017 at 09:38 PM
Why we are receiving this error for support1 and support 6 agents.
- JotForm SupportJohn_BensonAnswered on August 31, 2017 at 11:22 PM
I checked the account username (ApartofMelb) and I was able to see the attachment files. Here's a screenshot:
Please try opening the attachment file on the Submissions page. To view the Submissions page, please follow this guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions
Let us know how it goes. Thank you.