- drlinxAsked on September 14, 2017 at 11:24 AM
My form shows up on facebook DESKTOP but not facebook MOBILE.
how can i get it to show on facebook mobile?
also when i share the link to my form it only shows a caption in the preview window that says jotform, how can i customize this info?
- JotForm SupportBJoannaAnswered on September 14, 2017 at 12:38 PM
The form is not shown on the Facebook mobile because of a limitation coming from Facebook. Custom page tabs cannot be shown on mobile devices.
You can take a look at the following bug report on Facebook:
You can add your form using the custom Iframe App method — https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-
There are also specialized companies who have dedicated their services to enabling Facebook tab pages to be shown even to mobile users. Examples of these companies:
You may want to consider checking on any of them and use it as a workaround to show your form in Facebook on mobile devices.
I do not understand your second question. Can you provide us a screenshot, so that we can better understand what are you trying to rename?