URGENT: SMTP Settings doesn't work

  • Profile Image
    RonnyXTRA
    Asked on September 18, 2017 at 04:11 AM

    Dear,

    Since yesterday I'm trying to link my email as sender with SMTP data.
     
    I searched for help via Forum, support page, ... and with different email addresses.
     
    But every time I get an error message and as sender noreply@jotform.com
    Can you please help me?
     
    I need to forward this form today. Optionally, can you take over my screen or change it to my account?
     
    Thanks Ronny Leyers
     
  • Profile Image
    Sabbir
    Answered on September 18, 2017 at 05:55 AM

    It seems like your SMTP configuration has not been set properly. Please refer to the following link to send mails using your own SMTP server.

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    If you need further assistance, let us know.