Is it possible to change the email auto-responder based on the form language?

  • Profile Image
    laurenberryhill
    Asked on September 19, 2017 at 02:13 PM
    Also, is there a way to translate the autoresponder email into Spanish
    based off of their completion of the form in English or Spanish?
  • Profile Image
    Kevin_G
    Answered on September 19, 2017 at 02:19 PM

    It's possible to change the email based on conditions as well, you only need to set up the condition like this: 

    I hope this helps. 

  • Profile Image
    laurenberryhill
    Answered on September 19, 2017 at 02:44 PM
    Thanks for the quick response. I see that you can set up a condition,
    however I don't see an option to actually chance the wording.

    ...
  • Profile Image
    laurenberryhill
    Answered on September 19, 2017 at 02:44 PM
    *change the wording

    ...
  • Profile Image
    Marvih
    Answered on September 19, 2017 at 03:10 PM

    Did you mean this one ?


  • Profile Image
    laurenberryhill
    Answered on September 19, 2017 at 03:43 PM
    No, the autoresponder confirmation.

    ...
  • Profile Image
    Marvih
    Answered on September 19, 2017 at 04:21 PM

    You need to add another autoresponder notification, you can name it Espanol or whatever you want. Then you edit manually the content into Espanol since we do not have the tool to change the autoresponder language automatically.

    Then apply the condition given by my colleague.

  • Profile Image
    laurenberryhill
    Answered on September 19, 2017 at 05:43 PM
    Thank you for that information. It sent both of the autoresponder emails
    when I completed it in Spanish.

    ...
  • Profile Image
    Kevin_G
    Answered on September 19, 2017 at 06:11 PM

    This happens since the other auto-responder is not related to any condition, you will need to have a condition to send both emails, one for English and one for Spanish, otherwise your users will receive both emails. 


  • Profile Image
    laurenberryhill
    Answered on September 19, 2017 at 06:43 PM
    Should it be sending both?

    ...
  • Profile Image
    Kevin_G
    Answered on September 19, 2017 at 07:09 PM

    Yes, currently it's correct that your form sends two emails when the Spanish option is selected since there is not anything that indicates that when the English email should be sent. 

    If you set two conditions, another one for the English email, then only one of them will be sent. 

    Let us know how it goes. 

  • Profile Image
    laurenberryhill
    Answered on September 20, 2017 at 12:43 PM
    Yes, it worked correctly! Thank you.

    ...