After clicking "submit", it shows "waiting"? How can I fix this

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    leeclily
    Asked on October 02, 2017 at 11:00 AM

    Please let me know how I can fix my form, it shows "waiting" after clicking submit. I have already cleared my cache. Thanks!

    link to form: https://form.jotform.me/72731692292461

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    BJoanna
    Answered on October 02, 2017 at 12:07 PM

    I tested your form and I was able to replicate mentioned issue. It seems that the issue is related to the oembed code that you use to embed the form to your website. 

    To resolve this issue, please re-embed your form with the iFrame code. Inside of this guide, you can find how to get the iFrame code of your form:

    Getting the Form iFrame Code

    Hope this helps to solve the issue.