Does Incomplete Submission mean the customer has abandoned the "purchase" by closing a browser ?

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    emmabaker1
    Asked on October 09, 2017 at 11:56 AM
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    BJoanna
    Answered on October 09, 2017 at 01:16 PM

    Yes, in most cases. More about the Incomplete payments, you can find inside of this guides:

    Paypal Incomplete Payments FAQ

    How to View Incomplete Payments

    However, if you received the payment from the user in your Paypal account but the submission was marked as an Incomplete payment, then the Paypal IPN is disabled in your Paypal account.Inside of this guide, you can find how to enable IPN on your Paypal account:

    How to Enable IPN on your Paypal Account


    Feel free to contact us if you have any other questions.