Using Squarespace, how do I have the form to scroll?

  • FineLinesFurnishings
    Asked on October 13, 2017 at 2:44 PM

    I've imported the form into my squarespace site and it's not scrolling down.  It's staying static and won't move.  please help

  • Jan
    Replied on October 13, 2017 at 4:03 PM

    Please provide the URL of the webpage where the form is embedded so that we can investigate the issue.

    We will wait for your response. Thank you.

  • Jan
    Replied on October 13, 2017 at 5:35 PM

    User's reply: it's for finelinesfurnishings.com but the form hasn't been activated because it doesn't fit and I can't publish it

     

    I can see that you haven't embedded the form yet. Please try to embed the form again to your Squarespace webpage using this guide: https://www.jotform.com/help/37-Adding-a-form-to-Squarespace.

    Let us know if you are still having issues after embedding the form. Also, please leave the embedded form on the webpage so that we can further check.

    Hope that helps. Thank you.

  • FineLinesFurnishings
    Replied on October 16, 2017 at 12:10 PM

    I tried the embedded form but it didn't work either.  I'm now trying to view on an ipad but the form won't scroll all the way down so the order can be submitted.

    Please help...

  • Jan
    Replied on October 16, 2017 at 1:09 PM

    Upon checking, it seems that you already deleted the Employment Application form. Are you now referring to the Virtual Staging Order Form

    I checked the webpage where the form is embedded and I can verify that it is working properly. I was able to scroll down to the Submit button. Here's a screenshot:

    1508173667shotiphone Screenshot 10

    Are you still having any issues? If yes, please let us know. Thank you.