- clarebrownAsked on October 17, 2017 at 08:31 AM
last week the jot form link was added to my website by a web designer and it worked. Now, it is not working. It doesn't come into my in box (i have checked junk mail folder too) and it isn't completing as at the bottom of the screen it says 'Please Wait'. But nothing happens.
Please could you help me?
- JotForm SupportJanAnswered on October 17, 2017 at 11:28 AM
I can see that your website is still in development.
Please try to re-embed the form using the iFrame method to prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Hope that helps. If the issue persists, please let us know. Thank you.