I used to be able set my form to charge my customer Yearly, not just 1 payment.

  • classiccar
    Asked on October 21, 2017 at 1:45 AM

    I used to be able set my form to charge my customer yearly, not just 1 payment... how do I do that again????????????

  • Chriistian Jotform Support
    Replied on October 21, 2017 at 4:39 AM

    May we know what payment integration you are using? Can you please provide us the form you are working on so that we can investigate?

    To set up a recurring payment option on your form, you need to select Sell Subscriptions as the Payment type and then you will be able to create subscriptions where you can set the subscription period.

    09 11 2017 1505076924 Screenshot 10

    Here's a detailed guide on how to achieve this: How to Setup a Recurring Payment Option.

    Let us know if you need further assistance.