Why aren't my forms loading?

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    deeprootsclinic
    Asked on October 23, 2017 at 12:31 PM

    Have tried for several day to get my intake forms to load.

    please help

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    Kevin_G
    Answered on October 23, 2017 at 01:41 PM

    I have just checked your forms and I can see they are loading fine on my end. 

    Is this happening with all the forms in your account or with one form only? 

    Also, does this happen with the direct link or have you embedded your form in any website? 

    If you have embedded it, please provide us the link so we can further check it, it will be helpful if you may provide us screenshots about the issue you're facing too, this guide will help you uploading images with your next reply: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    I would also recommend you to test your form using a different browser and/or internet connection, this will allow us to see if the issue is related to the network or any add-on installed on the browser.