How do I set a form to email and have an attached copy as PDF?

  • medinc
    Asked on October 24, 2017 at 1:18 PM

    All my forms but one automatically when I submit the form and receive it all have either the PDF attached in the email or the option to download the PDF from my email. I've checked all setting and options and not sure how to correct this one form

    Jotform Thread 1281339 Screenshot
    Page URL: https://form.jotform.com/72844330234148
  • David JotForm Support
    Replied on October 24, 2017 at 2:15 PM

    I cloned your form to test it and it looks like the PDF attachment option is not currently enabled:

    1508868786Capture Screenshot 10

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Check to make sure this option is enabled in your notifications settings.  Once that is enabled there will be a PDF copy of the submission data attached to the email.