I paid for upgrade but account not upgraded

  • withwap
    Asked on October 24, 2017 at 5:58 PM

    I paid for upgrade but my account isn't upgraded. What is going on?

  • Kevin Support Team Lead
    Replied on October 24, 2017 at 8:54 PM

    Apologies for the inconveniences this may have caused to you. 

    We have checked this and confirmed your payment so your account is upgraded now, please check on your end and let us know if you have any question. 

    This guide will help you checking your invoices and account status: https://www.jotform.com/help/329-How-to-Check-Invoices