I paid for upgrade but account not upgraded

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    withwap
    Asked on October 24, 2017 at 05:58 PM

    I paid for upgrade but my account isn't upgraded. What is going on?

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    Kevin_G
    Answered on October 24, 2017 at 08:54 PM

    Apologies for the inconveniences this may have caused to you. 

    We have checked this and confirmed your payment so your account is upgraded now, please check on your end and let us know if you have any question. 

    This guide will help you checking your invoices and account status: https://www.jotform.com/help/329-How-to-Check-Invoices