Credit Card Payment Option has disappeared

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    peppersnoosa
    Asked on October 25, 2017 at 06:33 PM

    Hi 

    The credit card payment option has disappeared from my form. I have checked the revision history and account activity logs, however no changes are identified that caused this.

    Any further help you can provide is much appreciated.

    Thanks.

  • Profile Image
    liyam
    Answered on October 25, 2017 at 10:24 PM

    A regular Paypal integration has only one method of payment, and it is by redirecting the user to the Paypal page. There, the user has a choice to login or to click the other button to pay by debit/credit card (notice the grey button below the login button).

    1508984173paypal_checkout_page.png

    If what you are looking for is a credit card payment through your form with using Paypal, what you will need is Paypal Pro. For more information, you can check this guide: https://www.jotform.com/help/458-How-to-Integrate-Form-with-Paypal-Pro

    Feel free to get back to us if you have additional questions.