Form on Wordpress page is not submitting

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    LivyLynnVintage
    Asked on October 26, 2017 at 03:36 PM

    I have created a form and used the Platform code per the jotform website to create my custom order page.  I am testing the page, and when I click submit, it just sits there with "please wait".  It is running for more than a minute and does not complete or go through to the Thank you page.  Help....


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    Welvin
    Answered on October 26, 2017 at 05:03 PM

    This is because of the oEmbed method that you are currently using to display the form on your WordPress page. To fix this, you need to;

    1. Re-embed the form using our iframe method (https://www.jotform.com/help/148). Or...

    2. Install and use our Embed Form plugin for WordPress (https://wordpress.org/plugins/embed-form/). Or...

    3. Install our oEmbed plugin for WordPress before placing the Jotform link in your post/page editor (https://wordpress.org/plugins/jotform-oembed/).


    I hope that helps. 

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    Jen
    Answered on October 26, 2017 at 05:29 PM

    Thank you so much Welvin!  This worked for me!  I appreciate it!