Cannot get rid of a field

  • Jerole
    Asked on October 29, 2017 at 8:15 PM

    A field I do not recall adding is stuck.

    I removed it in the build, but it shows up in preview and live. I cleared my cache 3 times.

    It is on tab 3.

    I uploaded the build screen and live screen.


    Jotform Thread 1285349 Screenshot
    Page URL: https://www.jotform.com/build/62997342839170
  • liyam
    Replied on October 29, 2017 at 9:21 PM

    Hello Jerole,

    I have now cleared your form's cache. Please let us know if the problem persists.

    Thanks.

  • Jerole
    Replied on October 29, 2017 at 10:43 PM
    Yes that did it, thank you. I forgot all about the form cache.

    Jerole Nelson
    Cranberry Marketing
    o 571.248.6973 | cranberrymarketing.com

    ...
  • Ashwin JotForm Support
    Replied on October 30, 2017 at 2:41 AM

    You may like to take a look at the following guide on how to clear your form cache:  https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache


  • Jerole
    Replied on October 30, 2017 at 9:43 AM
    Thanks

    Jerole Nelson
    Cranberry Marketing
    o 571.248.6973 | cranberrymarketing.com

    ...