Jot Form - One field won't pre-populate, all other fields work?

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    hartdoors
    Asked on October 30, 2017 at 01:03 PM

    Please can you help, I have one field "Type of hood Cover" which no matter what I try will not prepopulate my "Duplicate Form". No matter what I try this will not work.

    Am I right to assume that if a field box changes at all, then the code for preopulating will not work unless completely re-written?

     

    This is driving me insane.

     

    https://form.jotformeu.com/72992737030359

    It should transfer to this, when "Duplicate Quote" is selected prior to submit.

    https://form.jotformeu.com/72993387630367

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    Mike_G
    Answered on October 30, 2017 at 01:13 PM

    Are you trying to post your concern here in the support forum? I can see that you were able to do it. Also, I see that you have opened two other threads just now.

    https://www.jotform.com/answers/1285906

    https://www.jotform.com/answers/1285902

    Perhaps you are referring to a different thing? If yes, please let us know and provide us more details so we can help you. We will wait for your response.

  • Profile Image
    Mike_G
    Answered on October 30, 2017 at 01:24 PM

    Please ignore my previous message in this thread. I have replied without noticing that you have updated the original content of your post.

    I see that you have opened a separate thread regarding the same issue.

    https://www.jotform.com/answers/1285906

    One of my colleagues is already assigned to that thread and you will receive his reply soon. Please refer to that thread to avoid confusion. Thank you for understanding.

  • Profile Image
    hartdoors
    Answered on October 31, 2017 at 03:40 AM

    Yes I have had problems sending other threads they appear not to be sending. This one is from 12 hours ago and is still telling me to "please wait"1509435641Please wait.JPG


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    BJoanna
    Answered on October 31, 2017 at 04:47 AM

    Based on your screenshot it seems that the Post Question button got stuck on your end. It was most likely a temporary issue. You can close that browser tab. 

    If the same issue happens again let us know.