Salesforce integration

  • tammydo
    Asked on October 31, 2017 at 6:24 PM

    Hey there, 


    I didn't hear back on the issue report I requested. Is there anyway to set up a call or screen share session? I really need to figure out why I can't see the custom fields I have in salesforce as an option for mapping the fields in jotform? This should be possible correct? 

  • John_Benson
    Replied on October 31, 2017 at 10:46 PM

    I am assuming you're referring to this thread: https://www.jotform.com/answers/1277283

    As of checking, my colleague replied to your issue.

    Unfortunately, we do not have phone support. The best way to reach us is here in the Support Forum. 

    Please try re-integrating the Salesforce to your form by following this guide: https://www.jotform.com/help/321-Mastering-SalesForce-with-JotForm

    Related guide: https://www.jotform.com/help/271-Flexible-Data-Integration-With-Salesforce

    Let us know how it goes. Thank you.