- tammydoAsked on October 31, 2017 at 06:24 PM
I didn't hear back on the issue report I requested. Is there anyway to set up a call or screen share session? I really need to figure out why I can't see the custom fields I have in salesforce as an option for mapping the fields in jotform? This should be possible correct?
- JotForm SupportJohn_BensonAnswered on October 31, 2017 at 10:46 PM
I am assuming you're referring to this thread: https://www.jotform.com/answers/1277283
As of checking, my colleague replied to your issue.
Unfortunately, we do not have phone support. The best way to reach us is here in the Support Forum.
Please try re-integrating the Salesforce to your form by following this guide: https://www.jotform.com/help/321-Mastering-SalesForce-with-JotForm
Let us know how it goes. Thank you.