My Form is not updating. Please help

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    Synq_Digital
    Asked on November 01, 2017 at 12:11 AM

    I have created a form, in preview mode it is correct, however when I test the link it loads an old version of the form.

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    Sabbir
    Answered on November 01, 2017 at 01:35 AM

    Sorry for the problem you are having.

    Are you referring to this form: http://www.jotform.co/form/73039489248872

    I checked both of your preview and link for the form and its fine.

    If you are referring to some other form, please send us the form link.

    You can send us a screenshot of your preview mode and link mode so we can see and check.

    Follow this link to know how to send screenshot in our support forum: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum


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    EltonCris
    Answered on November 01, 2017 at 02:24 AM

    According to our developers, this problem should be fixed in approximately 5 minutes when CDN cache is cleared. Your forms should update instantly as usual after that.

    Our sincerest apologies for the inconveniences caused.