Missing submissions in the database

  • RotaryShoeBOX
    Asked on November 6, 2017 at 6:13 AM

     My Form - To arrange return of filled Boxes

    has over 6 months of submissions missing Feb-Nov

    Can you help? The form is working

    Other forms seem fine

    Page URL: http://www.rotaryshoebox.org/return-boxes/
  • John_Benson
    Replied on November 6, 2017 at 9:30 AM

    I checked your account history logs and I did not see any deleted submissions from the form ID: 50953507447359 which has 255 submissions total. 

    1509978352formzdelts Screenshot 10

    Here's a guide on how to view your account activity/history logs: https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs

    Do you have a copy of the missing submissions so we can check it further? Please try checking your notification email that is associated with the form ID: 50953507447359