- fodphAsked on November 09, 2017 at 09:29 PM
If I turn off the fill field requirements I receive email notifications normally. But if I turn on requirements I do not receive notifications.Page URL:
- JotForm SupportcandyAnswered on November 10, 2017 at 01:54 AM
We're sorry for the inconvenience you have.
I have cloned your form named "Members, Sponsors & Donations" on my side in order to test it.
I have fulfilled and submitted your form with all required fields on. I have received autoresponder and notification emails successfully as seen below:
Moreover, I have checked your account history logs, you seem to receive all of the notification emails successfully to your email address firstname.lastname@example.org as you can see below:
You can also check your account history logs as you can see in the following guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
I am not able to replicate an issue. Please test again and let us know if the issue still persists.
Thanks in advance.