-
rjjacobAsked on November 18, 2017 at 5:21 PM
I'm using Themify Builder and embedded the form as an iframe in a text panel. The form displays in Chrome and Safari (and in the WYSIWYG text editor in the builder) but not in Firefox - latest version.
Note that the form is in a tab with the heading, "Sponsorship Form - Pay Online". It only disappears in Firefox and Firefox-based browsers (i.e., Waterfox.)
Page URL: https://momg18.org/sponsor/ -
TREVONReplied on November 18, 2017 at 5:36 PM
I have tested the issue and I was able to replicate the same issue on my end. Would you kindly try re-embedding the form to your website using Iframe and without the script tag, Below is the cord of your form.
<iframe
id="JotFormIFrame-73215094131952"
onDISABLEDload="window.parent.scrollTo(0,0)"
allowtransparency="true"
src="https://form.jotform.com/73215094131952"
frameborder="0"
style="width: 1px;
min-width: 100%;
height:539px;
border:none;"
scrolling="no">
</iframe>Below is how to get iframe code. You can alternatively get the code and remove the <script> tags.
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Kindly do let us know if the above works.