Iframe form embed not woking in new firefox(57.0)

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    rjjacob
    Asked on November 18, 2017 at 05:21 PM

    I'm using Themify Builder and embedded the form as an iframe in a text panel. The form displays in Chrome and Safari (and in the WYSIWYG text editor in the builder) but not in Firefox - latest version.

    Note that the form is in a tab with the heading, "Sponsorship Form - Pay Online". It only disappears in Firefox and Firefox-based browsers (i.e., Waterfox.)

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    TREVON
    Answered on November 18, 2017 at 05:36 PM

    I have tested the issue and I was able to replicate the same issue on my end. Would you kindly try re-embedding the form to your website using Iframe and without the script tag, Below is the cord of your form.


      <iframe
          id="JotFormIFrame-73215094131952"
          onload="window.parent.scrollTo(0,0)"
          allowtransparency="true"
          src="https://form.jotform.com/73215094131952"
          frameborder="0"
          style="width: 1px;
          min-width: 100%;
          height:539px;
          border:none;"
          scrolling="no">
     </iframe>

    Below is how to get iframe code. You can alternatively get the code and remove the <script> tags.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Kindly do let us know if the above works.