My account says I am out of views

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    Rentzke
    Asked on November 21, 2017 at 05:43 AM

    Hello my jotfom has 30 000 views and it says i am out of views i just payed for another month as the website is temporary. can you please assist it up and running again. 

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    John_Benson
    Answered on November 21, 2017 at 08:59 AM

    I checked your account and you're subscribed to the Silver plan which can hold up to 100,000 form views. I can see that you only have 2,139 form views as of checking and your account is not over the limit.

    For more information about account usage and limits, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If you're referring to a different account, please provide the account username or email address registered to the account so we can investigate it further.