- travelandrvAsked on November 23, 2017 at 12:41 PM
I just upgraded our plan but it is still telling me that I need to upgrade. Can you please help me with this.
Thanks for your time,
- JotForm SupportTREVONAnswered on November 23, 2017 at 01:00 PM
I have check on you account and noted that you have exceeded the monthly form view limit allowed for the Bronze plan. You have reached 10,394 and the allowed limit for the plan is 10,00 form views in a month.
The form views will be reset on the 1st day of December 2017 and your account will be in good health.
If you feel you may have same or more number of form views next month I would recommend you upgrade your package to Gold package which has form view limit of 100,000.
Below is a link on more information on Form Views and its limits based on the plan you are subscribed to:
Kindly feel free to let us know if you need further assistance.