Form Submissions Storage: how long are they going to be available?

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    GahPTLform
    Asked on November 27, 2017 at 11:29 AM

    Once we have our forms created, and a client uses one of our forms, is the file the client created stored somewhere, a cloud perhaps that can be retrieved later if necessary? On that same not, are all the forms that are created by clients retreivable at anytime.  How long are they stored if so?


    Thanks

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    BDAVID
    Answered on November 27, 2017 at 12:05 PM

    The submissions are stored in our servers, and you can access the information through your account submissions page: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    They will be available there as long as you do not delete them, or your storage limit is not reached. Please note that the storage limit on a free account is 500, if the limit is reached, any new submission that arrives, will make the oldest one to get deleted automatically.

    Let us know if you have more questions, we will be glad to assist you.