Need assistance with my form

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    linda 
    Asked on November 30, 2017 at 08:28 AM

    Im sorry i am new to this since the gentleman has left this company Im in charge, and i was trying to find out is this applications on line do we pay to have this or how does it work?

    Hopefully you can help me.

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    Richie_P
    Answered on November 30, 2017 at 09:35 AM

     Hello linda,

    I am not sure if i have understood your question correctly.

    Do you want to know if your account here is a free user ? or why your forms are not working?

    As a Free User you are entitled with 100 monthly submissions,5 maximum Forms, 1,000 monthly views and 500 total submissions. Ultimately, JotForm is free but you can subscribe to our plans to increase your usage.You can check the pricing here:https://www.jotform.com/pricing

    As I have checked your account, you have maxed your total submissions, that is why you cant submit your forms. You need to delete some submissions data to free some space, here is a guide on how: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!