Can I use a group email address on a form?

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    iled
    Asked on December 06, 2017 at 12:44 PM
  • Profile Image
    Jan
    Answered on December 06, 2017 at 02:32 PM

    Are you planning to send the email notification to multiple recipients? You can use a group email or a mailing list as a recipient if you want.

    You may also have multiple recipients on a single notification. However, the option to send 1 email notification to multiple recipients is only available for a paid account. Here's a guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.

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    If you are on the Free plan and you wish not to upgrade, then you can try creating multiple email notifications with different recipients.

    Hope that helps. Thank you.