Why multiple choice ticks suddenly not showing on my forms?

  • debstarr
    Asked on December 8, 2017 at 5:02 AM

    Hi there

    My forms have been working fine for a long time with no problems. However since the last few days, in my multiple choice form elements, you can no longer see (or tick) the boxes next to the options. The options are still appearing but the boxes next to them are not.

    Is this something I have done in the settings (although I haven't made any changes recently so not sure why it's happened suddenly)?

    Or is there a glitch?

    Thank you 

    Jotform Thread 1317816 Screenshot
  • Nik_C
    Replied on December 8, 2017 at 5:56 AM

    That's because the checkboxes are white, and also the form page. So they are not visible.

    You can change that by going to Custom CSS Field:

    1512730372Screen Shot 2017 12 08 at 11 Screenshot 10

    And on line 181, change color from #FFF to black:

    1512730426Screen Shot 2017 12 08 at 11 Screenshot 21

    That will resolve the problem:

    1512730459Screen Shot 2017 12 08 at 11 Screenshot 32

    Let us know if you have any further questions.

    Thank you!