Unable to make the DocuSign widget work

  • anastasiacockbain
    Asked on December 10, 2017 at 5:11 PM

    Hello, 


    Users currently unable to sign with DocuSign, on any forms. Is this a known issue and do we have a timeframe of when it will be corrected? 



    Page URL: https://drive.google.com/open?id=1QekR4JV85lUf_aVhPMCyus9kM8Cl8HrN
  • Mike_G JotForm Support
    Replied on December 10, 2017 at 5:29 PM

    I would like to apologize for any inconvenience. Unfortunately, I wasn't able to view the file you shared with us that contains the error that you are experiencing. Perhaps you would be able to upload it here directly in the support forum by following this guide — How-to-Post-Screenshots-to-Our-Support-Forum?

    You may also provide us the form(s) and/or the website (if the form is embedded) where you are experiencing the issue with the DocuSign widget.

    We will wait for your response.