Why can't i edit the field values submitted?

  • doleweerdinc
    Asked on December 12, 2017 at 9:53 AM

    I edit the JOTs submitted by my nurses to add the number of clients they have seen. 

    yesterday when I edit, the field for # of visits would not appear.  I tried deleting and adding the field again but can't seem to get the field back.

    HELP


    Page URL: https://www.jotform.com/submissions/22215337417246
  • liyam
    Replied on December 12, 2017 at 10:55 AM

    Hello,

    In manually adding fields, it has an incrementing ID which may not be matching to the submissions on a specific field of the removed one. Have you tried reverting your form to a previous layout in attempting to recover the field?

    You can check out this guide to know more about the revision history of every form: https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    If you have additional questions, please let us know.

    Thanks.