Why can't i edit the field values submitted?

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    Asked on December 12, 2017 at 09:53 AM

    I edit the JOTs submitted by my nurses to add the number of clients they have seen. 

    yesterday when I edit, the field for # of visits would not appear.  I tried deleting and adding the field again but can't seem to get the field back.


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    Answered on December 12, 2017 at 10:55 AM


    In manually adding fields, it has an incrementing ID which may not be matching to the submissions on a specific field of the removed one. Have you tried reverting your form to a previous layout in attempting to recover the field?

    You can check out this guide to know more about the revision history of every form: https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    If you have additional questions, please let us know.